Overview
At Janus Software Private Limited, we strive to ensure that our customers are satisfied with their purchases. This Refund Policy outlines the conditions under which refunds will be provided.
Non-Trial Products
For non-trial products, we offer a 15-day refund period. If you are not satisfied with your purchase, you may request a refund within 15 days of the purchase date.
Process for Refund
To request a refund, please contact our customer support team at support@janusapps.com. Refund will be initiated within 5-7 working days.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Trial Products
For trial products, we do not offer refunds. The purpose of trial products is to provide you with the opportunity to evaluate the product before making a full purchase. Therefore, all sales of trial products are final.
Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@janusapps.com.
Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions about our Refund Policy, please contact us at support@janusapps.com.